Last updated: 22/05/2025
1. Who we are
A Day with a Florist is a local flower shop based in Hua Hin, Thailand. We create custom-made flower arrangements and offer delivery across Hua Hin, Cha-Am, and Pranburi.
We respect your privacy and are committed to protecting your personal data.
Data Controller:
A Day with a Florist
Email: justadayone@gmail.com
Phone: 061 561 5553
2. What personal data we collect
We may collect and process the following types of personal data:
- Contact details: Name, phone number, and any message you provide when contacting us via form, Facebook, Instagram, or WhatsApp.
- Usage data: IP address, device type, browser, and interactions with our site (via Google Analytics, Meta Pixel, etc.).
- Communication data: Chat or inquiry records on social platforms.
- Cookies and tracking pixels: Data collected via Google Analytics or Meta Pixel may include browsing behavior and usage patterns.
- Order information: Delivery preferences, messages, or address details you may share when placing an order.
3. Why we collect your data (Purposes & Legal Grounds)
In accordance with Thailand’s Personal Data Protection Act (PDPA), we process your data based on the following purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Responding to messages and inquiries | Consent |
| Website analytics and performance | Consent |
| Marketing and ad performance tracking | Consent |
| Internal reporting and service planning | Legitimate interest |
We only collect the minimum personal data necessary for the purposes above.
4. How long we keep your data (Data Retention)
We retain your personal data only as long as necessary:
- Contact form data: Up to 12 months after your last message.
- Analytics data (Google Analytics): Up to 26 months.
- Ad tracking data (Meta Pixel): Up to 180 days.
After this, data is deleted or anonymized.
5. Sharing your data with third parties
We do not sell your personal data.
We may share your data with trusted service providers who help us run and improve our business:
- Google LLC (Google Analytics, Google Ads)
- Meta Platforms, Inc. (Facebook & Instagram Ads)
- WhatsApp Inc. (communication platform)
These companies may store data outside Thailand. We ensure all reasonable security and compliance measures are in place when using their services.
6. How we protect your data (Security)
We use encryption, access controls, and secure storage to protect your personal data. Access is limited to authorized staff only.
However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights under the PDPA
You have the following rights regarding your personal data:
- Access your data
- Correct or update incorrect information
- Withdraw consent at any time
- Request deletion of your data (when no longer needed)
- File a complaint with the Personal Data Protection Committee (PDPC)
To exercise your rights, contact us at:
📧 justadayone@gmail.com
📞 061 561 5553
We will respond to your request within a reasonable time, usually within 30 days.
Learn more about your rights under the PDPA at: https://www.ppdc.go.th/